24x7 Technical Support

Corporate houses or even individuals can't play around with system support.They will need a systematic and 24/7/365 days support for their operation and through a dedicated support delivered through a established company with a vast experience. A complete support should deliver preemptive support , requires complete and accurate answers and solutions.

The 24/7 support team with the the technical ability and real-world experience wealth help to identify and solve customer problems . The *nix linux gurus through their remote administration provide complete user instructions , direct system interaction and reduce the downtime caused due to system and software failures.The problems are replicated in the linux labs for a quick analyse and delivery.The software and system support team provides system troubleshooting to the client 24/7 with on chat , on call support.

Our support plans include :

Dedicated Plan We can provide different dedicated teams for your support requirement. They can work according to your shift requirements. The shift chosen is dependent on customer requirements. This plan is an exclusive option attended by dedicated persons.

24/7 Plan This plan suits for critical and commercial servers that demand 100% uptime. The service will be provided without any breaks and the support team will be watching your servers round the clock. The support team guarantees 100% uptime for the servers.

Hour Plan We can provide different dedicated teams for your support requirement. They can work according to your shift requirements. The shift chosen is dependent on customer requirements. This plan is an exclusive option attended by dedicated persons.

Server Plan This works well for resellers who have few numbers of servers. The support segments are 1-10 , 10-20 server etc.

The highlights of our support are :

• 24/7/365 support
• Half an hour response time
• Less resolution period
• Dedicated and experienced teams
• Tailored customer plans
• Online ticketing system
• On Call , E-mail , Chat support
• Multiple control panel support
• 24/7 Knowledge base